Privacy Policy
Last updated: January 27, 2026
At Mengir, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices for the Mengir platform, which connects Ethiopian and Eritrean communities through business listings, property sales, events, and community features.
Contents
1. Information We Collect
1.1 Information You Provide
- Account Information
Name, email address, profile photo, and authentication credentials when you create an account.
- Listing and Event Content
Business details, property information, event descriptions, photos, pricing, and contact information you provide when creating listings or events.
- AI-Generated Content
Descriptions and prompts you provide to our AI content generation features, along with the resulting generated content.
- Communications
Messages sent through our platform, support tickets, and feedback you submit.
- Payment Information
Billing details processed securely through Stripe. We do not store complete credit card numbers on our servers.
1.2 Information Collected Automatically
- Device and Usage Data
IP address, browser type, device information, pages visited, and interactions with our platform.
- Location Data
General location based on IP address to provide relevant local content and listings.
- Cookies and Similar Technologies
Session cookies for authentication, preference cookies, and analytics cookies to improve our services.
2. How We Use Your Information
- Provide and Improve Services
To operate the platform, process transactions, and enhance user experience.
- AI Content Generation
To generate listing and event content based on your descriptions. Your prompts may be used to improve our AI models, but we do not share identifiable information with AI providers.
- Communications
To send service updates, respond to inquiries, and deliver notifications you've requested.
- Safety and Security
To detect fraud, enforce our terms, and protect users and the platform.
- Analytics
To understand usage patterns and improve our services.
- Legal Compliance
To comply with applicable laws and legal obligations.
3. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- With Your Consent
When you explicitly authorize sharing, such as when contacting a listing owner.
- Service Providers
With trusted partners who help operate our platform (e.g., Stripe for payments, AWS for hosting, OpenAI for AI features). These providers are bound by confidentiality agreements.
- Public Content
Listings, events, and community posts you create are publicly visible to all users.
- Legal Requirements
When required by law, legal process, or to protect rights, safety, or property.
- Business Transfers
In connection with a merger, acquisition, or sale of assets, with appropriate notice.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies
Required for authentication, security, and basic platform functionality.
- Preference Cookies
Remember your settings, language preferences, and theme choices.
- Analytics Cookies
Help us understand how users interact with our platform to improve services.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Portability
Request a copy of your personal data in a portable format.
- Correction
Update or correct inaccurate personal information.
- Deletion
Request deletion of your personal data, subject to legal retention requirements.
- Opt-Out
Unsubscribe from marketing communications at any time.
- Restrict Processing
Request limitations on how we use your data in certain circumstances.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
California Residents (CCPA)
California residents have additional rights including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.
6. Data Security and Retention
We implement industry-standard security measures to protect your information:
- Encryption
Data is encrypted in transit (TLS/SSL) and at rest.
- Access Controls
Strict access controls and authentication for our systems.
- Regular Audits
Periodic security assessments and monitoring.
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, fraud prevention, or legitimate business purposes for up to 3 years.
7. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Mengir Privacy Team
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform or sending an email. Your continued use of Mengir after changes constitutes acceptance of the updated policy.