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Privacy Policy

Last updated: January 27, 2026

At Mengir, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices for the Mengir platform, which connects Ethiopian and Eritrean communities through business listings, property sales, events, and community features.

1. Information We Collect

1.1 Information You Provide
  • Account Information

    Name, email address, profile photo, and authentication credentials when you create an account.

  • Listing and Event Content

    Business details, property information, event descriptions, photos, pricing, and contact information you provide when creating listings or events.

  • AI-Generated Content

    Descriptions and prompts you provide to our AI content generation features, along with the resulting generated content.

  • Communications

    Messages sent through our platform, support tickets, and feedback you submit.

  • Payment Information

    Billing details processed securely through Stripe. We do not store complete credit card numbers on our servers.

1.2 Information Collected Automatically
  • Device and Usage Data

    IP address, browser type, device information, pages visited, and interactions with our platform.

  • Location Data

    General location based on IP address to provide relevant local content and listings.

  • Cookies and Similar Technologies

    Session cookies for authentication, preference cookies, and analytics cookies to improve our services.

2. How We Use Your Information

  • Provide and Improve Services

    To operate the platform, process transactions, and enhance user experience.

  • AI Content Generation

    To generate listing and event content based on your descriptions. Your prompts may be used to improve our AI models, but we do not share identifiable information with AI providers.

  • Communications

    To send service updates, respond to inquiries, and deliver notifications you've requested.

  • Safety and Security

    To detect fraud, enforce our terms, and protect users and the platform.

  • Analytics

    To understand usage patterns and improve our services.

  • Legal Compliance

    To comply with applicable laws and legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • With Your Consent

    When you explicitly authorize sharing, such as when contacting a listing owner.

  • Service Providers

    With trusted partners who help operate our platform (e.g., Stripe for payments, AWS for hosting, OpenAI for AI features). These providers are bound by confidentiality agreements.

  • Public Content

    Listings, events, and community posts you create are publicly visible to all users.

  • Legal Requirements

    When required by law, legal process, or to protect rights, safety, or property.

  • Business Transfers

    In connection with a merger, acquisition, or sale of assets, with appropriate notice.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential Cookies

    Required for authentication, security, and basic platform functionality.

  • Preference Cookies

    Remember your settings, language preferences, and theme choices.

  • Analytics Cookies

    Help us understand how users interact with our platform to improve services.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and Portability

    Request a copy of your personal data in a portable format.

  • Correction

    Update or correct inaccurate personal information.

  • Deletion

    Request deletion of your personal data, subject to legal retention requirements.

  • Opt-Out

    Unsubscribe from marketing communications at any time.

  • Restrict Processing

    Request limitations on how we use your data in certain circumstances.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

California Residents (CCPA)

California residents have additional rights including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

6. Data Security and Retention

We implement industry-standard security measures to protect your information:

  • Encryption

    Data is encrypted in transit (TLS/SSL) and at rest.

  • Access Controls

    Strict access controls and authentication for our systems.

  • Regular Audits

    Periodic security assessments and monitoring.

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, fraud prevention, or legitimate business purposes for up to 3 years.

7. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Mengir Privacy Team

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform or sending an email. Your continued use of Mengir after changes constitutes acceptance of the updated policy.